Legal

Refund & Return Policy

Last reviewed: 2026-09-10. This policy forms part of our Terms of Service and describes how refunds work on https://boostroyal.com.

01. What this policy covers

Everything we sell is a digital service or digital good — rank boosting, coaching, and game accounts. Orders are delivered electronically through your account dashboard and/or by e-mail. No physical goods are shipped, so there is nothing to send back and you never pay a return cost.

Because there is nothing to return physically, a "return" here means cancelling an order and being refunded for the part of it we have not delivered.

02. When you can claim a refund

Your order has not been started. If no booster, coach or seller has been assigned and fulfillment has not begun, you are entitled, on request, to a full refund of the amount paid, issued to your original payment method. No cancellation fee or other penalty is deducted.

We cannot begin your order within 72 hours. A booster or coach is normally assigned within 24 hours of purchase confirmation, and work normally begins within 24 hours of assignment. If we have not begun fulfilling your order within 72 hours of purchase confirmation, you may cancel it and receive a full refund.

We cannot complete your order. Including where we cannot complete the purchased service before the end of the relevant game season, you are entitled to a refund of the unfulfilled part of your order. Where the service has been partially delivered, the refund is calculated proportionally to the part that has not been delivered.

Once a service has been fully delivered as described at the time of purchase, it is no longer eligible for a refund — without prejudice to any rights you may have under applicable consumer protection law.

03. Time limits

Unless a different deadline is expressly agreed with you, orders are completed within a maximum of 30 days of purchase. You can request a refund at any point within that 30-day window for any part of your order we have not yet delivered.

The estimated completion time for your specific order is shown on the site before you complete your purchase, and depends on the scope of what you ordered — for example the number of ranks, wins or sessions.

04. How to request a refund

E-mail support@boostroyal.com or use the live chat on our website. Include your order number. There is no form to fill in and no restocking fee.

05. How refunds are paid

Approved refunds are issued to your original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the funds to appear on your statement.

As an alternative to a monetary refund we may offer you store credit for the applicable amount. Store credit is only ever issued instead of a monetary refund if you expressly choose it — we will not substitute it for a cash refund you asked for.

06. Orders paid in cryptocurrency

Crypto refunds return the fiat value of your order at the time the refund is sent, so the amount of coin you receive will differ from the amount you sent. We will ask you to confirm a destination address before anything is sent, and the address is shown to you in full for checking.

07. Questions

Contact support@boostroyal.com. This policy is part of our Terms of Service; where the two describe the same thing, the Terms are the agreement you entered into at checkout.